When Is a Crisis a Crisis?
We hear it often – “Not sure if this is a true crisis or just a glitch?” Ask yourself one simple question: Is this going to impact my brand in any way? If the answer is...
Crisis Management – 3 PR Nightmares of Summer 2018
Crisis management is something everyone assumes (and hopes) they’ll never need. We all like to think that our pasts can be forgotten or erased over time. After all, who cares what happened years ago, right?...
Not Ready For Warren: A Crisis Case Study
https://www.youtube.com/watch?v=xJhkX74D10M “Gutless Leadership.” “Give back the money.” “You should resign!” Clearly not ready for Elizabeth Warren’s candid style of highly-researched and fact-checked questions, Wells Fargo CEO John Stumpf not once took ownership of the actions of the...
Does The Network Show “Scandal” Accurately Reflect PR Crisis Management? Yes. No. Maybe.
This blog post was written by Iasha W, a senior at Howard University and a communications intern at GillespieHall. Crisis communication and management is one of the staple service offerings of GillespieHall. Says founding partner Bridget...